this fucken guy, doesn't fucken read:

Monica: Why is my bill $100?
Me: Well, did you read the charges? or are you just reading a number?
Monica: X is $xx.xx and Y is $xx.xx
Me: So is something wrong with those charges?
Monica: Why are they charging for equipment
Me: That's your phone. So unless you paid $700 up front, which is unlikely, that's a correct charge.